Refund policy

You can return your items within 14 days of delivery.

You must return the products to The Sockist store in perfect condition. The socks should not have been worn, used or washed. Returns will only be accepted if the products are returned with the original packaging fully intact and the original labels still attached to each product.

Shipping fees are non-refundable

If a purchase sent to you is returned as undeliverable, we reserve the right to charge you a fee covering the entire cost of the shipping and processing. Non-collected packages are normally not covered by the right to return items as well as the returned order.

Exchange items
To exchange an item purchased online, please return your item and place a new order.

Make a Return
To execute a return, simply fill out the Return form and we will contact you with further instructions.

Return Fees
The Sockist is not responsible for shipping costs that may occur regarding the return of a product.

When to expect the refund
Refunds for returned products will be made as soon as possible, 30 business days at the latest, after The Sockist receives the returned products. The refund will be made to the credit/debit card you used for the order in question. Please note that additional duties, taxes or any additional charge that may incur will not be refunded by The Sockist.